Contact

Contact us

We are here to help with orders, sizing, returns, or anything about OURYE. The details below are the official contact information for Risaro GROUP (trading as OURYE).

Customer service

• Email: Contact@ourye.com
• Phone: +44 7888 396115 (United Kingdom)

We aim to reply to emails within 2 business days (Monday–Friday, excluding UK public holidays). For order updates, also check your inbox for messages from our store and tracking from our logistics partners.

Registered address

Risaro GROUP (trading as OURYE)
7175 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Before you write

• Orders & shipping: see our Shipping Policy.
• Returns & refunds: see our Refund & Returns Policy.
• General questions: see our FAQ.
• Privacy & data: see our Privacy Policy.

Privacy requests

To exercise data protection rights (access, correction, deletion, etc.), email Contact@ourye.com with the subject line Privacy request and we will respond as described in our Privacy Policy.

Last updated: 24 March 2026